Problems with Corvette Specialty?

[Flyman 27]

Has anyone else have problems with Corvette Specialty?
I ordered a new powered seat track from them about 3 months ago, the part works, I have no problem with that.
I paid over $100 in a core deposit that they will not return.
I sent back the core a full 2 months ago. When I didn't get my refund I did contact their customer service department twice, but they will not respond to me.
After giving up on them, I opened a dispute with my Credit Card. That is still pending.
I certainly will not be buying from them in the future.
Anyone else have problems with them?

[Paul Workman]

Originally Posted by Flyman 27

Has anyone else have problems with Corvette Specialty?
I ordered a new powered seat track from them about 3 months ago, the part works, I have no problem with that.
I paid over $100 in a core deposit that they will not return.
I sent back the core a full 2 months ago. When I didn't get my refund I did contact their customer service department twice, but they will not respond to me.
After giving up on them, I opened a dispute with my Credit Card. That is still pending.
I certainly will not be buying from them in the future.
Anyone else have problems with them?

We'll keep an eye on this one...

[Flyman 27]

Still no response from Corvette Specialty.

[-=Jeff=-]

That stinks. Good luck with it

Sent from my Nexus 7 using ZR-1 Net Registry mobile app

[Ccmano]

I used to live 10 min from this place. Went there several times. Not impressed in the least bit. The parts dept is small. They outsource (drop ship) most of what they sell. Never had what I needed in stock. They also sell and service vettes plus other collectible cars. Everything was way over priced and never moved. The service dept had a terrible reputation.

You might just have a write off here. Always amazes me how businesses do these things.

Good luck.
H

[Flyman 27]

I dumped it in the lap of the Credit Card company. I have all documentation, so maybe it will go my way.

[Flyman 27]

I forgot to update this.
My CC company wanted the original receipts for the purchase, so I mailed them in.
Then they claimed they never got them, so I must send them again.....
I no longer had the "original", so they closed out my claim. I have since dumped this CC company.
Corvette Specialty never did refund my core charge ($100) or answer any inquiries from me or the CC company.
I believe that it is fair to recommend that people look elsewhere for their parts.

Dan

[Paul Workman]

Originally Posted by Flyman 27

I forgot to update this.
My CC company wanted the original receipts for the purchase, so I mailed them in.
Then they claimed they never got them, so I must send them again.....
I no longer had the "original", so they closed out my claim. I have since dumped this CC company.
Corvette Specialty never did refund my core charge ($100) or answer any inquiries from me or the CC company.
I believe that it is fair to recommend that people look elsewhere for their parts.

Dan

Noted...

Sorry about your troubles, Dan. O

[cruban]

Originally Posted by Flyman 27

I forgot to update this.
My CC company wanted the original receipts for the purchase, so I mailed them in.
Then they claimed they never got them, so I must send them again.....
I no longer had the "original", so they closed out my claim. I have since dumped this CC company.
Corvette Specialty never did refund my core charge ($100) or answer any inquiries from me or the CC company.
I believe that it is fair to recommend that people look elsewhere for their parts.

Dan

For what it's worth, have had a few experiences like this with CC Companies. They seem to give you the run-around with the claim then send you a nice little denial letter months later. I found the only one who seems to hold vendors accountable is PayPal. If the vendor does not respond, they find in your favor, period.

[Flyman 27]

Good to know, I love PayPal!
I have since switched to a more reliable CC company as well.